SHIPPING & RETURNS

SHIPPING POLICY

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.

 

Please email CBDsales@carebalancedelivery.com if there are any issues with the product you received

 

If you are still want to return your unopened product within 7 days of receiving it, please see our Returns Process below.

No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**

​​RETURN & EXCHANGE POLICY​

1) Email us at CBDsales@carebalancedelivery.com ASAP to alert us that you will be returning your UNOPENED product within a 30 day time frame.

 

2) Once you have shipped your product back to us – please email the tracking number to CBDsales@carebalancedelivery.com

 

3) Once we receive your package back at our facility and confirm the condition of the item, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

 

*If you have any questions regarding our return policy please email CBDsales@carebalancedelivery.com.*

 

All Charmed Hemp products apply to our return policy, Your acceptance of the terms of purchase means you agree to and understand the refund policy

Fells Point • (443) 682-8213

1802 Eastern Ave unit 1, Baltimore, MD 21231

Remington • (443) 708-4400

348 West 29th Street, Baltimore, MD 21211

THANKS FOR VISITING

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© 2020 Charmed Hemp. The Charmed Hemp design, and all accompanying graphics are trademarks of Care Balance Delivery LLC. 

These products available for sale on www.charmedhemp.com (the “Website”) may contain delta-8 THC, delta-9 THC, CBD and other natural derivative of hemp products (collectively, “Hemp Derivatives”).  Any statements by or about these products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. Care Balance Delivery, LLC d/b/a Charmed Hemp (“Charmed Hemp”) assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. Charmed Hemp does not make any health claims about the products and does not adopt the information contained on or in any product label or packaging. Charmed Hemp recommends consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. The information provided the Website is not intended as a substitute for advice from your physician or other health care professional. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming.  The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction.

 

Although Charmed Hemp ships throughout the United States, we encourage all of our customers to do their own research into the legality of ordering, receiving, possessing and consuming products containing Hemp Derivatives in their individual state or county. By purchasing any of our products on the Website, you agree to indemnify, defend and hold Charmed Hemp and it’s agents, managers, officers, directors and employees harmless from and against any and all liabilities, losses, damages and expenses, including reasonable attorneys’ fees  arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation or order. 

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